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Customer Service Representative Job in Louisville, KY | Robert Half

robert halfLouisville, KY

2 days ago

Occupations

Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelReceptionists and Information Clerks

Industries

Telemarketing Bureaus and Other Contact CentersAll Other Business Support ServicesTemporary Help Services
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About the role

Remote Customer Service RepresentativeWe are looking for a remote Customer Service Representative to join a remote team supporting customers from Kentucky! This contract to hire opportunity is ideal for someone who communicates clearly, stays organized, and is comfortable handling a high volume of phone interactions. The position requires a well-organized home setup, dependable wired internet service, and the ability to work independently while delivering accurate and courteous service. You must live in Kentucky for this remote position! The hours for the Customer Service Representative are Monday-Thursday, 10am - 7pm EST, & Friday 10am-6pm EST.
Responsibilities:
  • Manage a steady flow of outbound customer calls while maintaining a courteous and helpful approach.
  • Enter order and customer information accurately into company systems and verify details for completeness.
  • Listen carefully to customer needs, provide clear responses, and resolve routine issues in a timely manner.
  • Document conversations, updates, and outcomes thoroughly to support service quality and follow-up.
  • Meet daily productivity expectations in a remote environment while staying focused and organized.
  • Use approved equipment and a wired internet connection to maintain consistent performance and call quality.

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JOB OVERVIEW

Experience level

Junior

Location

Louisville, KY

Occupation

Customer Service Representatives

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

2 days ago

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