Remote SaaS Customer Success Manager & Growth

GroundTruth is seeking a Customer Success Manager to manage a portfolio of self-serve clients across the US, focusing on onboarding, retention, and growth. You'll be a strategic advisor and product expert, helping SMBs to mid-market brands maximize ROI with GroundTruth's suite of products. You'll lead onboarding calls, educate clients on platform features, and drive adoption. The role emphasizes consultative guidance, proactive support, and cross-functional collaboration to scale success.