Client Services Director

Key responsibilities: Lead the strategic direction and daily management of a major client account, ensuring the delivery of high-quality scientific communications Build and maintain trusted relationships with senior client stakeholders, acting as a strategic advisor in complex business discussions Oversee account financial performance, including budgeting, forecasting, and identifying opportunities for organic growth

Required qualifications: Extensive experience in Client Services within a medical communications agency, particularly in oncology Medical Affairs and Publications Proven ability to build relationships with senior pharmaceutical clients and lead integrated scientific communications initiatives Strong commercial and financial acumen, with experience in budget management and driving account growth Experience in leading and developing high-performing Client Services teams across multidisciplinary functions Demonstrated strategic thinking and stakeholder management skills, with experience in business development activities