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About the role

Overview: As Strategic Account Manager, you grow and sustain key customer relationships across the Mountain West, shaping strategic account plans to boost retention, penetration, and wallet share. You coordinate with branches, national accounts, and specialty teams to unlock opportunities and negotiate strategic agreements. This role sits at the intersection of sales, operations, and customer success, enabling a tech-enabled, customer-first rental business. You contribute to a mission-driven team building the future of construction. Compensation / Benefits Competitive compensation Full medical, dental, and vision coverage Generous PTO + paid holidays 401(k) + company match Tool and boot reimbursements (role dependent) Gym membership stipend + wellness programs
Responsibilities: Maintain and grow strategic accounts and subsidiaries Coordinate support from local branches and other resources across the territory Create plans to increase retention, penetration, revenue, and wallet share Identify gaps in spend across rental, service, technology, and solutions Negotiate and manage master service agreements, provider arrangements, and rate structures Route qualified leads to Territory Account Managers while staying engaged in strategy Collaborate with Territory, National, specialty, and operations teams to grow revenue Perform other duties as assigned
Key requirements: Proven success in increasing revenue, customer retention, product penetration, and wallet share Working knowledge of construction equipment and rental operations Valid driver’s license and safe driving record Ability to travel extensively in the assigned territory Strong leadership, communication, presentation, negotiation, and research skills Familiarity with Dodge Construction Network or similar construction-market intelligence tools Proficiency with T3, sales-enablement tools, and Microsoft Office Bachelor’s degree preferred; experience in sales/branch leadership/account management Experience managing large, complex, or multi-location customer relationships See challenges as opportunities Embrace change and continuous improvement Bring energy, effort, and optimism Familiarity with T3 platform Sales-enablement tools Microsoft Office

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JOB OVERVIEW

Experience level

Manager

Location

Phoenix, AZ

Occupation

Sales Managers

Industry

Construction, Mining, and Forestry Machinery and Equipment Rental and Leasing

Posted

today

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